Clients Area

Control Panel

Our custom made clients area allows you to take control of all your services from one location.

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Support Area Email Support

Email Support

From time to time your email may stop working for reasons unknown, the best solution is to check all your settings are correct. Listed below are the required elements to check.

Incoming Mail Server (POP3):  mail.galnet.co.uk
Outgoing Mail Server (SMTP): smtp.galnet.co.uk

Username:  youremail@cpusername
Password:  *******

Please also make sure you have ticked the box “My Server Requires Authentication”.

If your still having issues with login or sending then please check the port numbers:

POP3: 110
SMTP: 25 or 2500

It’s best to try changing the SMTP port number should you have issues sending email as some ISP providers can block port 25 from sending email.

Having checked these settings and you still have issues please send us a support request via our contact page.

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Important Information

Just a reminder that there is a more detailed support section available within your client control panel. You will also be able to download helpful information to store on your PC locally should the need arise.